Privacy Policy

Deutsch

At WALIYA APP SERVICE - FZCO ("Waliya", "we", "us", or "our"), we believe that technology can enrich people's lives. The Waliya app was designed primarily to help women better manage religious aspects related to menstruation and pregnancy. Protecting your data is our top priority. As a dedicated, religiously-oriented team, we are aware of the responsibility that comes with handling your data. We are committed to making the processing of your data transparent and responsible at all times. With this Privacy Policy, we want to inform you about why and how we process your personal data, to whom we disclose it, and how long we retain it. Your rights concerning data protection are also explained. Please read the Privacy Policy carefully. If you have any questions, please contact us at info@waliya.app.

Important information in advance:

  • We do not sell your data to third parties.
  • We only share it with authorized processors who are necessary for fulfilling the required tasks.
  • You can permanently and irreversibly delete your data or your account at any time.

1. What data do we collect and where do we store it?

To provide our services through the Waliya app and the website waliya.app, we process (collect, use, store, and transfer) various personal data. All data is stored on servers within the European Union (EU).

  • Account Data: To create a Waliya account, we process information such as your username, date of birth, and email address.
  • Usage Data: To provide and improve our services, we process data that shows how you interact with our products. This includes device-specific information (e.g., device model, identifiers, settings, and crash reports) and browser data from our website (e.g., browser settings, operating system). We also collect the IP address of your browser or mobile device to make the service available on your device and to determine your approximate location for statistical and analytical purposes as well as to comply with legal requirements. Your exact location is not collected.
  • Health Data: To offer the functions of the Waliya app, we process the health data you enter in the app. This may include information about your menstrual cycle (e.g., period duration or spotting) and your pregnancy. The processing of this data only occurs within the scope of the data you enter in the app. The app provides you with various features and options to view and manage your health data.

2. Why do we collect this data?

The processing of your data is necessary to provide the services of the Waliya app. Each time you use our services, both personal and non-personal data are collected. Below, you will find the various purposes of data processing and the respective types of data used to achieve these purposes:

  • Health Data: This data is processed when you enter health data in the Waliya app. This allows us to provide you with our main feature, which includes your cycle data and other sensitive information that you input into the Waliya app.
  • Device Data, Event Data, Usage Data, IP Address: This data is collected and processed when you use the Waliya app or the website waliya.app. It helps us understand how you interact with our services and supports us in optimizing the technical performance of our platform.
  • Account Data: This data is processed when you create your Waliya account. It enables you to access the Waliya app and allows us to communicate with you regarding service-related matters. This communication may include information about your account, important updates to the app, or personalized insights and recommendations based on your recorded health data. The messages may be delivered through in-app messages, reminders, notifications, or via email.

3. How are these data processed and for how long?

We store your data for as long as we need it for the purposes mentioned above. You can delete your account by following the instructions provided here. We do not sell personal data, nor do we share data with unauthorized third parties. Our services are made possible through collaboration with various specialized service providers.


4. Data Security

Protecting your data is our highest priority. We strive to prevent misuse, loss, or unauthorized alterations of your data. In transmitting and storing your data, we adhere to industry standards. While we cannot guarantee that such incidents will never occur, we take all reasonable measures to prevent them.

Storage of Personal Data at Waliya

When you create an account with Waliya, your personal profile data (such as your birth date, username, etc.) is stored separately from your cycle data. This is to provide additional protection for your health data. Waliya uses servers within the European Union for processing and storing your data.
Your password is secured upon creation using a one-way encryption process that employs both "hashing" and "salting" techniques. This transforms your password into an unreadable form, to which even Waliya staff do not have access. Your password is thus highly protected. Note that Waliya does not receive your original password if you sign in using Apple, Facebook, or Google.
When transmitting your data between your device and our servers, we use Hypertext Transfer Protocol Secure (HTTPS). This is a type of encrypted data transmission where the sent information is made unreadable. This enhances the security of data transmission. HTTPS is the same technology used to establish secure connections in your web browser, indicated by a padlock symbol in the browser.
If you subscribe to Waliya Premium, all your payment information is securely processed by the Apple App Store or Google Play Store. Waliya does not store your payment data at any time.


6. Your Data Protection Rights

You have the right to access, rectify, delete, object to, and transfer your data. You can exercise these rights at any time. Simply contact us at info(at)waliya.app. You can also delete your data directly in the app. The deletion of your data will be immediate and irreversible.

7. Changes

We reserve the right to revise the content of this Privacy Policy at any time. This generally occurs when legal or regulatory requirements change or when we develop or adjust our services.